Current Shipment Cycle as of 25/03/2010

The current shipment cycle, or the number of days to ship products is approximately 5-8 business days excluding weekends and holidays. Stay tuned to our blog if this changes. We'll post any changes as time progresses. Thank you.

Our View on Free Market Competition...

Absolutely essential to free markets and economic activity as long as it's fair...However, there's no such thing as fair in business usually...

My latest chat converstion with eBay Customer Service - Quite entertaining!

Here's my latest chat conversation with eBay completely unedited:



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09:16:48 AM Customertradersasia
Initial Question/Comment: Selling / Listing an Item
09:16:53 AM SystemSystem
Thank you for contacting eBay Live Help!
09:16:53 AM SystemSystem
Nicky C. has joined this session!
09:16:53 AM SystemSystem
Connected with Nicky C.
09:16:53 AM AgentNicky C.
Hello, thanks for waiting and welcome to eBay Live Help! My name is Nicky. How may I help you?
09:17:02 AM Customertradersasia
hi nicky
09:17:27 AM Customertradersasia
sure thing
09:17:40 AM AgentNicky C.
Hi
09:17:48 AM AgentNicky C.
How are you?
09:18:14 AM Customertradersasia
umm...with ebay, not so good...
09:18:40 AM Customertradersasia
you guys have my account restricted
09:18:40 AM AgentNicky C.
Please go ahead with your concern and I will be more than happy to assist you.
09:18:48 AM Customertradersasia
and i keep getting postive feedbacks
09:18:56 AM Customertradersasia
and
09:19:08 AM Customertradersasia
you won't allow me to edit or list
09:19:15 AM Customertradersasia
so i can modify or add listings
09:19:27 AM Customertradersasia
so what i am in
09:19:39 AM Customertradersasia
is a perpetual restricted status
09:19:40 AM AgentNicky C.
On reviewing your account I can see that your account has been restricted by our Trust and Safety, I would suggest you to get in touch with them as soon as possible, they will investigate the matter for you and come up with a resolution for you.
09:19:52 AM Customertradersasia
i already tried getting a hold of them
09:19:52 AM AgentNicky C.
I will help you with the link to get in touch with our Trust and Safety team, please hold.
09:19:56 AM Customertradersasia
a message was sent
09:20:09 AM Customertradersasia
did you see that??
09:20:14 AM Customertradersasia
and nothing!!!
09:20:23 AM Customertradersasia
check my last record of communication
09:20:42 AM Customertradersasia
i can't get anything resolved
09:20:44 AM Customertradersasia
so sad
09:21:07 AM Customertradersasia
i paid almost $600 in ebay and paypal fees last month
09:21:08 AM Customertradersasia
so sad
09:21:20 AM Customertradersasia
i feel like i'm being used
09:21:27 AM AgentNicky C.
You also have a option to call them, I would suggest you to get in touch with them through phone.
09:22:14 AM Customertradersasia
why do i have to call a multi BILLION $$$ corporation??
09:22:20 AM Customertradersasia
with 15,000 emplyess
09:22:27 AM Customertradersasia
i am but just one person
09:22:42 AM Customertradersasia
i pay my fees
09:22:55 AM AgentNicky C.
I mean to call our Trust and Safety team, so that your concern will be resolved earlier.
09:22:55 AM Customertradersasia
all you guys try to do is hold me back and restrict me
09:23:05 AM Customertradersasia
i understand that
09:23:06 AM Customertradersasia
but
09:23:15 AM Customertradersasia
that costs lotsof $$$
09:23:23 AM Customertradersasia
it much cheaper for them to call me
09:23:38 AM AgentNicky C.
It is a toll free number.
09:23:38 AM Customertradersasia
seriously
09:23:42 AM Customertradersasia
i am in thailand
09:23:46 AM AgentNicky C.
Call us at 866-322-9103.
For faster service use the following PIN: 2275805
09:23:50 AM Customertradersasia
unless it international toll free
09:23:59 AM Customertradersasia
is it international toll free
09:24:01 AM Customertradersasia
??
09:24:26 AM Customertradersasia
man
09:24:27 AM Customertradersasia
ebay
09:24:32 AM Customertradersasia
you guys are heartless
09:24:41 AM Customertradersasia
no compassion at all for the customer
09:25:01 AM AgentNicky C.
I am so sorry to make you feel like that.
09:25:06 AM Customertradersasia
i'm trying to be loyal too
09:25:12 AM Customertradersasia
you guys are just frickin
09:25:13 AM AgentNicky C.
But we value our members a lot.
09:25:15 AM Customertradersasia
cut throat
09:25:17 AM Customertradersasia
control
09:25:27 AM Customertradersasia
thumb me down
09:25:34 AM Customertradersasia
screw you customer
09:25:43 AM Customertradersasia
this is the feeling and impression i get from ebay
09:25:49 AM Customertradersasia
and all the time
09:25:53 AM Customertradersasia
apologies
09:25:55 AM Customertradersasia
apologies
09:26:16 AM Customertradersasia
that's kind ofl ike apologising to someone before you beat them up
09:26:23 AM Customertradersasia
or are going to do something bad to them
09:26:50 AM Customertradersasia
that's so indicitive of the lowest of ebb of humanity
09:27:21 AM Customertradersasia
you send me emails
09:27:26 AM Customertradersasia
quoted text here
09:27:30 AM Customertradersasia
Dear tradersasia (tradersasiathailand@gmail.com),

Your account has fallen below eBay's minimum seller performance standards. You are still able to list and sell items; however, your volume will be limited until your performance improves above these standards.
09:27:44 AM Customertradersasia
You are still able to list and sell items;
09:27:48 AM Customertradersasia
You are still able to list and sell items;
09:27:52 AM Customertradersasia
You are still able to list and sell items;
09:27:56 AM Customertradersasia
lie
09:28:01 AM Customertradersasia
lie
09:28:10 AM Customertradersasia
i can not list or edit anything!!!!!!!!!
09:28:29 AM Customertradersasia
:o(
09:28:44 AM AgentNicky C.
Yes I understand that, but restrictions and suspensions are done by our Trust and Safety team, you will have to get in touch with them and explain them the situation.
09:29:09 AM Customertradersasia
no
09:29:12 AM Customertradersasia
i refuse
09:29:23 AM Customertradersasia
i would rather be in a perpetual state of restriction
09:30:05 AM Customertradersasia
you bunch of cheapskate money grubbin gangstas
09:30:14 AM Customertradersasia
too damn cheap
09:30:22 AM Customertradersasia
to call a customer
09:30:34 AM Customertradersasia
who paid almost $600 in fees last month
09:30:39 AM Customertradersasia
shame on you guys!!!
09:30:43 AM Customertradersasia
and
09:30:48 AM Customertradersasia
sorry for the inconevenience
09:31:01 AM Customertradersasia
and damn
09:31:07 AM Customertradersasia
i am from the SF Bay Area!!
09:31:30 AM Customertradersasia
been suing computers for 37 years!!!
09:31:32 AM Customertradersasia
using
09:31:46 AM Customertradersasia
relatives work all over Silicon Valley
09:32:06 AM Customertradersasia
but doesn't matter with you guys
09:32:42 AM Customertradersasia
and you see
09:32:51 AM Customertradersasia
you have nothing to reply
09:33:03 AM Customertradersasia
becuz...you know i am correct absolutely.
09:33:07 AM AgentNicky C.
I am so sorry to make you feel like that, but eBay do value their member, and I really apologize for the inconvenience.
09:33:10 AM Customertradersasia
the truth hurts
09:33:15 AM Customertradersasia
and the truth will set you free
09:33:39 AM Customertradersasia
i know you are
09:33:44 AM Customertradersasia
you are one rep
09:33:46 AM Customertradersasia
but
09:33:57 AM Customertradersasia
what are you and your superiors are going to do about it??
09:34:33 AM Customertradersasia
what do i have to do??
09:34:48 AM Customertradersasia
crank on all 6 of my systems
09:35:06 AM Customertradersasia
and have my friends go on a anti ebay juggarnaut??
09:35:24 AM Customertradersasia
look at my record!!!
09:35:40 AM Customertradersasia
you guys have not addressed anything!!
09:35:47 AM Customertradersasia
it;s like you guys are sleeping
09:36:27 AM Customertradersasia
but you're not sleeping
09:36:34 AM Customertradersasia
you just don't care
09:36:38 AM Customertradersasia
no matter what you say
09:37:12 AM Customertradersasia
your actions do not reflect your stated value for customers
09:37:59 AM AgentNicky C.
Because I already told you that you will have to get in touch with our Trust and Safety team, there is nothing I can do to help you with this, we have a specialize team to handle such cases.
09:38:08 AM Customertradersasia
well
09:38:21 AM Customertradersasia
have them contact me then
09:38:26 AM Customertradersasia
what are they?
09:38:30 AM Customertradersasia
rock stars??
09:38:44 AM Customertradersasia
um
09:39:19 AM Customertradersasia
are they superstar actors or cos celebre?
09:39:32 AM Customertradersasia
um
09:39:41 AM Customertradersasia
do they not have money??
09:39:54 AM Customertradersasia
or a SUV?
09:40:36 AM Customertradersasia
and look
09:40:40 AM Customertradersasia
i am just me
09:40:43 AM Customertradersasia
my email
09:40:54 AM Customertradersasia
frankiebishop@gmail/yahoo.com
09:41:01 AM Customertradersasia
skype
09:41:08 AM Customertradersasia
frankiebishop
09:41:21 AM Customertradersasia
u guys use to own skype
09:41:24 AM Customertradersasia
um
09:41:42 AM Customertradersasia
u guys consider yourselves an IT company??
09:41:47 AM Customertradersasia
right???
09:42:14 AM Customertradersasia
dos anyone in T & S know how to use skype??
09:42:35 AM Customertradersasia
or are their fingers too greasy from eating pastrami sandwiches??
09:47:16 AM Customertradersasia
check this out
09:47:35 AM Customertradersasia
this is an email i sent to a customer today just an hour ago
09:47:42 AM Customertradersasia
Dear 062400281,

Senor Jose,


I am so sorry this has happened. It was shipped though and I marked it too! But, these things happen with postal services, it's not 100%. Doesn't matter what country...and actually, lot of bad things happening on the US side. Delays, Customs/Postal people taking, etc. That happens everywhere, but of recent, the reports from customers in the US have not been good...

Anyway, may I offer to resend you the item via standard airmail and throw in something for your patience? It's the least I can do...it bothers me when people do not get their stuff, and 2 months is far too long. So we can assume it's LIT - Lost in Transit. Or, I can issue you an immediate refund. It's up to you Jose. Thanks!


Frank
09:47:45 AM AgentNicky C.
Okay.
09:47:59 AM Customertradersasia
stellar Customer Service
09:48:05 AM Customertradersasia
STELLAR
09:48:10 AM Customertradersasia
one person
09:48:21 AM Customertradersasia
moa...me.
09:48:29 AM Customertradersasia
for a 10 dollar purchse
09:48:33 AM Customertradersasia
you guys
09:48:39 AM Customertradersasia
15,000 emplyees
09:49:02 AM Customertradersasia
CS like Kaka, poo-poo...
09:49:07 AM Customertradersasia
haha
09:49:13 AM Customertradersasia
and it's true!!
09:49:39 AM Customertradersasia
u guys should change your name to kakabay.com
09:49:46 AM Customertradersasia
haha!!
09:50:45 AM Customertradersasia
ok nicky
09:50:55 AM Customertradersasia
i will stop now
09:51:25 AM Customertradersasia
i know that you are but one lone sheep in the ebay flock
09:51:48 AM Customertradersasia
all i ask is that you show this to a superior
09:52:02 AM Customertradersasia
and show that all i would like please
09:52:13 AM Customertradersasia
is for them to contact me...
09:52:47 AM AgentNicky C.
Yes sure I will do that.
09:53:04 AM Customertradersasia
thank you nicky
09:53:10 AM AgentNicky C.
You're most welcome!
09:53:18 AM Customertradersasia
i have had relatively good luck dealing with people named nicky
09:53:31 AM Customertradersasia
good bye!
09:54:15 AM AgentNicky C.
I wish I bring luck to you with this chat session.
09:54:35 AM AgentNicky C.
It’s been a pleasure chatting with you today. Thank you for using eBay Live Help! To close this chat window, go ahead and click on the "Exit" button whenever you're ready.
09:54:43 AM Customertradersasia
me too
Send
Session ID: 22293630
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Check out all the new Nivea products! With free S&H!

As we mentioned in our previous post, we are cranking up the product listings. Almost 40 new items added! Most of them Nivea products unobtainable in other countries but high in demand!

Crank up the eCrater Presence!

OK...this is where we're at...We have eBay restricting both our eBay presence and Paypal disbursements. So...the only thing we can do is crank up the eCrater!

From this day forward, be sure to check back everyday as we add more and more products to our product pages and include free and handling! All the products you know and love but at much lower prices than our competitors. Just look for the FREE S&H in the listing title!

Sorry for the inconvenience - From eBay

eBay reminds me of Microsoft, as a matter of fact, eBay is the Microsoft of e-commerce. Monopolistic, filthy stinking rich, paradoxical and generally a poor product and service...

Last weekend while perusing my sold items listings, I noticed my Item Sold figures were seriously out of whack...How in the world can a Multi-BILLION dollar Internet company have their system so out of whack?! Their payment system PayPal and the eBay shopping system integrate like oil and water. When they screw up big time, like they did here, all they can say is, "Sorry for the inconvenience". I mean seriously folks, we have people whose sole existence relies on sales generated on eBay, which I am one, and yet, they can not get their multi-Billion, 15,000 employees act together...What is up with that?!

Breasts, breasts, breasts - Titties, titties, titties - Boobs, boobs, boobs

Since the dawn of man, breasts have played an important role in human civilization. They're important now more than ever since they are now associated with making money. And yes, we know, that's pretty pathetic...http://www.youtube.com/watch?v=cXxL_9Hid3o

But what can you do? That's life in these times...Now, if you want to have bigger firmer TaTas, you can take herbs. And these herbs come from Thailand where the women have the most impressive of breasts...

We have just added at a nice low cost the famous Thai herb Pueraria Mirifica to our herbal product line. Check it out!!!

Revolutionary new 5 minutes color shampoo with Bergamot and Butterlfly Pea Extracts!

Gray hair...some people like it and some don't. If you're one of those who don't, then you're going to love this new product from Thailand. A five minute shampoo hair color treatment that isn't harsh on hair, since it includes extracts of Butterfly Pea and Bergamot. Both are used extensively in hair treatment here. Check out the listing for more information: http://asiaproductsdirect.ecrater.com/product.php?pid=7123060

Some thoughts on eBay/Paypal -

eBay/PayPal is monopolistic and has very excessive fess which are detrimental to e-commerce overall for both sellers and buyers. Combined fees for both eBay and PayPal cuts into a seller's profit by around 30-40%. Sellers have to pass this on to buyers. If more eBay buyers realized this and shopped at eCrater, they would save considerable money.

You can read some more specifics about the eBay/PayPal regressive Monopoly here: