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Thursday, June 17, 2010

- Believe in alternatives!

- Good day to all! And apologies for not updating recently. Things are slowly starting to get back to normal here after last month's riots and fires in Bangkok. However, is there any semblance of what was normal here? We shall see!


At his phase, what we're doing here is selectively choosing the best products to offer at the best possible prices, Keep checking back as you'll be surprised every time! Furthermore, we would like to ask everyone...Is technology about reducing alternatives or increasing them? We agree with the latter...And, if you do...Why not check out alternate places to shop and alternate payment methods. Why? Because, if you don't, we'll all lose those alternatives! And that's not good at all!


And ALWAYS remember, when checking out alternatives, you can always search to see if they are reputable or not.


SO PLEASE... EXERCISE YOUR ALTERNATIVES!


Thursday, May 27, 2010

Notification of Limited Account Access RXI034- Another One Gets Paypaled

Dear Frank Bishop,



As part of our security measures, we regularly screen activity in the

PayPal system. During a recent screening, we noticed an issue regarding

your account.







We are very sorry, but in accordance with the PayPal User Agreement, we are

no longer able to have you as a customer.



We have had to close your account for the following reason:



We have observed activity in this account that is unusual or potentially

high risk.



We apologize for any inconvenience this account closure may cause. You may

still log in to PayPal to view your transactions history and personal

information for a limited time.



The funds in your account will be held for 180 days, due to the risk of

outstanding chargebacks and complaints. After 180 days, any remaining funds

will be available to you for withdrawal.



For your protection, we have limited access to your account until

additional security measures can be completed. We apologize for any

inconvenience this may cause.



To review your account and some or all of the information that PayPal used

to make its decision to limit your account access, please visit the

Resolution Center. If, after reviewing your account information, you seek

further clarification regarding your account access, please contact PayPal

by visiting the Help Center and clicking "Contact Us".



We thank you for your prompt attention to this matter. Please understand

that this is a security measure intended to help protect you and your

account. We apologize for any inconvenience.



Sincerely,



PayPal Account Review Department





Please do not reply to this email. This mailbox is not monitored and you

will not receive a response. For assistance, log in to your PayPal account

and click the Help link in the top right corner of any PayPal page.



----------------------------------------------------------------

Copyright © 1999-2010 PayPal. All rights reserved.



Consumer advisory- PayPal Pte. Ltd., the holder of PayPal's stored value

facility, does not require the approval of the Monetary Authority of

Singapore.

Users are advised to read the terms and conditions carefully.



PayPal Email ID PP522








Tuesday, May 25, 2010

Paypal wants sellers to get ripped off by buyers!! Take a look at an on-going dispute!

Dear Frank Bishop,



Thank you for contacting PayPal.



And we regret your experience and do value your business.



The ability to provide tracking number which can be tracked online is an

express condition of the Seller Protection Policy. We suggest that you

review the delivery confirmation products available to you from UPS,

DHL, FedEx, the United States Postal Service, EMS or other shipping

service providers. For your protection in cases such as this, you may

wish to consider making the cost of online shipment tracking mandatory

for your customers.



However, PayPal is aware that access to delivery services with online

tracking result is not available for all of our users. Please be aware

that by choosing to ship the item to the buyer without tracking

information, you rely on the buyer to confirm receipt of the item.



If the buyer indicates that the item was not received, PayPal will

decide in the buyer's favor. For further resolution, please contact the

buyer.



The PayPal Seller Protection Policy is designed to protect sellers using

PayPal. To ensure protection, we must rely on sellers to follow the

conditions of the policy as stated. You may review the conditions of the

PayPal Seller Protection Policy by clicking the "Legal Agreements" link

located at the bottom of the PayPal webpage.



Thank you for choosing PayPal.



Sincerely,

Flora

PayPal Protection Services

PayPal, an eBay Company



Copyright© 2010 PayPal Inc. All rights reserved.



Consumer advisory: PayPal Pte Ltd, the Holder of the PayPal? payment

service stored value facility, does not require the approval of the

Monetary Authority of Singapore. Consumers (users) are advised to read

the terms and conditions carefully.



Original Message Follows:

------------------------

*Now  people  are  going  to  figure  this  out  on  how  to  rip  off  sellers

thanks  to

Paypal.  You  people  need  to  check  yourself...Remember,  change  on  the

Internet

is  one  click  away.  Keep  up  the  good  work.*

*

*

*

*Frankie



==



http://asiaproductsdirect.ecrater.com











On  Mon,  May  ##,  ####  at  #:##  PM,  Frankie  Bishop

<frankiebishop@gmail.com>wrote:



>  *You  people  SUCK...*

>  *

>  *

>  *

>  *Frankie

>

>  ==

>

>  http://asiaproductsdirect.ecrater.com

>

>

>

>

>

>  On  Mon,  May  ##,  ####  at  #:##  PM,

<complaint-response@intl.paypal.com>wrote:

>

>>  Dear  Frank,

>>

>>  Thank  you  for  contacting  PayPal  .

>>

>>  The  information  you  supplied  is  insufficient  for  us  to  track  the

>>  shipment  of  the  merchandise.   As  a  result,  we  are  unable  to  grant

your

>>  claim  appeal  at  this  time.

>>

>>  You  can  appeal  with  proof  of  delivery  .

>>

>>  Sincerely,

>>  Nekaa

>>  PayPal,  an  eBay  Company

>>

>>  Copyright©  ####  PayPal  Inc.  All  rights  reserved.

>>

>>  Consumer  advisory:  PayPal  Pte  Ltd,  the  Holder  of  the  PayPal?  payment

>>  service  stored  value  facility,  does  not  require  the  approval  of  the

>>  Monetary  Authority  of  Singapore.  Consumers  (users)  are  advised  to

read

>>  the  terms  and  conditions  carefully.

>>

>>  Original  Message  Follows:

>>  ------------------------

>>  *Hi,*

>>  *

>>  *

>>  *

>>  *

>>  *What   is   the   staus   of   this   appeal?   Thank   you.*

>>  *

>>  *

>>  *

>>  *Frankie

>>

>>  ==

>>

>>  http://asiaproductsdirect.ecrater.com

>>

>>

>>

>>

>>

>>  On   Wed,   May   ##,   ####   at   #:##   AM,   <

>>  complaint-response@intl.paypal.com>

>>  wrote:

>>

>>  >   Dear   Frank   Bishop,

>>  >

>>  >   Thank   you   for   contacting   PayPal.

>>  >

>>  >   We've   received   the   information   you   emailed   us.   I've   opened

the

>>  >   attachment   you   sent   and   updated   your   files   with   the   new

>>   information.

>>  >   I've   also   forwarded   your   case   to   the   relevant   department

for

>>   review.

>>  >

>>  >   PayPal   will   seek   to   resolve   the   claim   within   ##   days   of

the

>>   date   the

>>  >   dispute   has   been   escalated   into   a   claim,   though   such   time

>>   frame   may   be

>>  >   extended   at   PayPal's   discretion   to   accommodate   the

>>   investigation.

>>  >

>>  >   If,   in   the   meantime,   you   have   any   other   questions,   please

do

>>   not

>>  >   hesitate   to   contact   us.

>>  >

>>  >   Sincerely,

>>  >   Chencheng

>>  >   PayPal   Protection   Services

>>  >   PayPal,   an   eBay   Company

>>  >

>>  >   Copyright©   ####   PayPal   Inc.   All   rights   reserved.

>>  >

>>  >   Consumer   advisory:   PayPal   Pte   Ltd,   the   Holder   of   the

PayPal?

>>   payment

>>  >   service   stored   value   facility,   does   not   require   the

approval

>>   of   the

>>  >   Monetary   Authority   of   Singapore.   Consumers   (users)   are

advised

>>   to   read

>>  >   the   terms   and   conditions   carefully.

>>  >

>>  >   Original   Message   Follows:

>>  >   ------------------------

>>  >   *

>>  >   [image:    toniriverapaypalappeal_opt.jpg]

>>  >

>>  >

>>  >

>>  >

>>  >   *Frankie

>>  >

>>  >   ==

>>  >

>>  >   http://asiaproductsdirect.ecrater.com

>>  >

>>  >

>>  >

>>  >

>>  >

>>  >   On    Tue,    May    ##,    ####    at    #:##    AM,    <

>>  >   complaint-response@intl.paypal.com>

>>  >   wrote:

>>  >

>>  >   >    Dear    Frank    Bishop,

>>  >   >

>>  >   >    Thank    you    for    your    contacting    PayPal    about    case

>>  >    PP-000-936-818-513.

>>  >   >    This    attachment    was    truncated,    as    the    picture

size

>>  was

>>  larger

>>  >    than    the

>>  >   >    mailbox's    maximum    message    size    (###KB).    Please

keep

>>  the

>>  file

>>  >    size    in

>>  >   >    JPG/PNG/GIF    format    and    resend    again,    so    that    I

can

>>    help

>>  to

>>  >    forward    the

>>  >   >    information.

>>  >   >    Please    feel    free    to    contact    if    you    need    any

help.

>>    Thank

>>  you!

>>  >   >

>>  >   >    Sincerely,

>>  >   >    Cola

>>  >   >

>>  >   >    PayPal    Protection    Services

>>  >   >    PayPal,    an    eBay    Company

>>  >   >

>>  >   >    Copyright©    ####    PayPal    Inc.    All    rights    reserved.

>>  >   >

>>  >   >    Consumer    advisory:    PayPal    Pte    Ltd,    the    Holder    of

>>  the

>>  PayPal?

>>  >    payment

>>  >   >    service    stored    value    facility,    does    not    require

the

>>  approval    of

>>  >    the

>>  >   >    Monetary    Authority    of    Singapore.    Consumers    (users)

are

>>  advised

>>  >    to    read

>>  >   >    the    terms    and    conditions    carefully.

>>  >   >

>>  >   >    Original    Message    Follows:

>>  >   >    ------------------------

>>  >   >    *Dear     Paypal,

>>  >   >

>>  >   >

>>  >   >    I     hereby     request     an     appeal     for     *Case     #

>>  >   PP-000-936-818-513.

>>  >   >

>>  >   >

>>  >   >    Attached     is     local     Postal     Office     document

>>   confirming

>>  >   shipping

>>  >   of

>>  >   >     the

>>  >   >    item.

>>  >   >    Thank     you.

>>  >   >

>>  >   >

>>  >   >    Frank     Bishop

>>  >   >

>>  >   >    [image:     toniriverapaypalappeal.jpg]

>>  >   >

>>  >   >    [     Attachment     #      Type:     image/jpeg      Name:

>>  >   toniriverapaypalappeal.jpg]

>>  >   >

>>  >   >

>>  >

>>  >   [    Attachment    #     Type:    image/jpeg     Name:

>>  >    toniriverapaypalappeal_opt.jpg]

>>  >   [    Attachment    #     Type:    image/jpeg     Name:

>>  >    toniriverapaypalappeal_opt.jpg]

>>  >

>>  >

>>

>>  [   Attachment   #    Type:   image/jpeg    Name:   rivera.jpg]

>>

>>

>>

>>

>








You guys don't value seller's business. EVERYTHING is in the buyer's favor. You guys go by the buyer's 'word' entirely. And, this is NOT fair. I sent you a photo of the parcel with official postal stamp, and I sent you a copy of the shipping confirmation signed by the local Post Office postmaster.


I am now dealing with a customer now who I know received his product, I send him requests for payment and he cancels them and never replies. Thus, I must and will continue to send him requests until he pays. I have also reported him to the local Police back in the US for Dispute Fraud. In addition, I will now CANCEL all orders with pending disputes.



EMS is the only tracking service available from the local Post Office and minimum cost for a letter is almost $20.00.

I hope Paypal gets sued for this practice back in the US for encouraging Dispute Fraud. I will from now on DISCOURAGE the use of Paypal for payments.


You people are a criminal operation with your funds holds, disputes in buyer's favor, etc. You people are a detriment to eCommerce and I wish nothing but the worst in Karma for Paypal and everything and everyone associated with it.

Wednesday, May 12, 2010

Your order with Asia Products Direct/Traders Asia

Hi Juan,


Sorry for the delay but we noticed with your order you only paid for shipping for one jar of balm. We can't combine shipping on that item because it's stored on very thick heavy glass. Would you like a refund or would you like to pay the additional shipping charge? Thanks and sorry for the inconvenience.



Frankie

==

http://asiaproductsdirect.ecrater.com





Juan,


That's an error and I tried revising it, but eBay has my account restricted and I have tried to have it unrestricted to no avail. They're hopeless...I have been recording my dealings with them on my blog:


http://asiaproductsdirect.blogspot.com/


I already issued you the refund, but I will be posting a huge 200G jar on the eCrater site and if you would like to order again, I will give you a slight deal. I make so little money on this item but I want people to have it to help them, that's why I sell it for so cheap. Thanks and sorry again Juan.




Juan,

Just to be sure, I checked the listing again and it should of came up $6.98. You can check here http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=130358172293#shId and then please retract the negative feedback since it is not true. Lastly, eBay/Paypal's system is very poorly integrated, especially, for sellers. So this doesn't surprise me at all. Now you can understand why I want out of eBay. It's holding e-commerce back and I've been selling on-line for 15 years. Thank you.









hi frank

I just checked the original listing and it still gives me 2.99 s&h for 2 items.  I also checked the linked you sent me and it states the same thing. 








hi Frank,

I found this about changing feedback on ebay

 

 

Here's some information about: Can I modify feedback?


You can't change negative or neutral Feedback right away, but you can ask the seller to send you a request to revise the Feedback. When you receive the Feedback revision request from the seller by email, click Accept to modify the Feedback.




Juan,

Nope. This time I saved the page as a html file after inputting a quantity of 2. You can see at top it says shipping $5.98 for 2. Take a look by downloading the file and opening in your browser.










hi frank

 

I went to the listing again and it still shows 2.99 for sh for 2 items.  I did see your attachment so I dont know what to tell you. 

Date: Wed, 21 Apr 2010 16:12:23 +0000
--Forwarded Message Attachment--





































Congrats tradersasia! Your items sold.










Seller view







Item:Local Herbal Yellow Balm-Cheaper/Better than Tiger 65g!

















Listing info
Page views:123
Duration:Good 'till cancelled






Did you know?

Find out more about Best Offer.





Watch this item





Sign in or Register to add your items to My eBay.


































Please wait

Image not available



  • Enlarge

















































Local Herbal Yellow Balm-Cheaper/Better than Tiger 65g!

Item condition:New


Quantity:



956 available

Please enter a quantity of $quantity$ or less
Please enter a quantity of 1
Purchases are limited to $quantity$ per buyer

Please enter a quantity of $quantity$ or less

Please enter a lower number

Please enter quantity of 1 or more
Price:US $1.00Buy It NowBuy It NowBuy It Now

Watch this item

Now watching in My eBay Now watching in My eBay


Shipping:$5.98 for 2Other Int'l Shipping (see description)See more services  See discounts  |  See all details

Estimated delivery time varies for items shipped from an international location.
Returns:




No Returns Accepted





eBay will cover your purchase price plus original shipping.


 















Other item info

















Item number:130358172293
Item location:Chiang-Rai, Thailand
Ships to:N. and S. America, Asia, United Kingdom, Australia
Payments:



PayPal, Visa/MasterCard, Amex, Discover See details
History:44 sold


















 
Description 
Shipping and payments





Seller assumes all responsibility for this listing.


Last updated on 04:46:49 AM PST, Mar 13, 2010 View all revisions


















Item specifics







Condition: NewGender: All



























Questions and answers about this item





















 Q: HI, I NEVER GOT YOUR MESSAGE ABOUT BUYING A CASE AND WHAT IT WOULD COST WITH SHIPPING?
A: Hi, I was just getting ready to message you. The large jars are $5.00 each and $3 each S&H, each jar is approximately 200 grams. However, it's not the same brand from the listing. But, the formula is similar. Now,... Continue reading
Mar 30, 2010 
 Q: HI, DO YOU SELL A BIGGER CONTAINER OR DO YOU HAVE A BETTER DEAL IF YOU BUY MORE THAN ONE?
A: Hi, Yes there is a larger jar available. It's not the same brand but it is the same formulation. I believe it's 130 grams. Thus, the price will be doubled. Thank you. Frank
Mar 27, 2010 
 Q: if i want some do you have a shipping cost lower
A: Hi, Unfortunately no. It's already the cheapest balm for 65 grams and it's in glass with a metal cap. It has some weight on it...thanks for asking though. Frank
Feb 01, 2010 






00123



Seller assumes all responsibility for this listing.















Shipping and handling





Item location: Chiang-Rai, Thailand



Shipping to: N. and S. America, Asia, United Kingdom, Australia














Quantity:



Change country:

Show all availableAfghanistanAnguillaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAzerbaijan RepublicBahamasBahrainBangladeshBarbadosBelizeBermudaBhutanBoliviaBrazilBritish Virgin IslandsBrunei DarussalamCambodiaCanadaCayman IslandsChileChinaColombiaCosta RicaDominicaDominican RepublicEcuadorEl SalvadorFalkland Islands (Islas Malvinas)French GuianaGeorgiaGreenlandGrenadaGuadeloupeGuatemalaGuyanaHaitiHondurasHong KongIndiaIndonesiaIraqIsraelJamaicaJapanJordanKazakhstanKorea, SouthKuwaitKyrgyzstanLaosLebanonMacauMalaysiaMaldivesMartiniqueMexicoMongoliaMontserratNepalNetherlands AntillesNicaraguaOmanPakistanPanamaParaguayPeruPhilippinesPuerto RicoQatarRussian FederationSaint Kitts-NevisSaint LuciaSaint Pierre and MiquelonSaint Vincent and the GrenadinesSaudi ArabiaSingaporeSri LankaSurinameTaiwanTajikistanThailandTrinidad and TobagoTurkeyTurkmenistanTurks and Caicos IslandsUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVenezuelaVietnamVirgin Islands (U.S.)Yemen



ZIP Code:






 
















Shipping and handling

To

Service

Estimated delivery*


US $5.98

for quantity 2

Thailand



Other Int'l Shipping (see description)



varies for items shipped from an international location
Seller ships within 5 days after receiving cleared payment.


*The estimated delivery time is based on the seller's handling time, the shipping service selected, and when the seller receives cleared payment. Sellers are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.












Domestic handling time

Will usually ship within 5 business days of receiving cleared payment.















Return policy




The seller will not accept returns for this item.
















Payment details

















Payment methodPreferred/Accepted


Credit or debit card through PayPal

Accepted

Visa/MasterCard, Amex, Discover

Accepted


Seller's payment instructions

Payment via PayPal, cashier's check, etc. Shipping via Economy Airmail with approximate delivery times of 7-10 business days. We will ship to Germany. Thank you.





























About eBay | Announcements | Buy Hub | Security Center | Resolution Center | Buyer Tools | Policies | Government Relations | Site Map | Help







We'll cover your purchase price plus original shipping.  Learn more
Copyright © 1995-2010 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.




eBay official time


























Country:


Show all availableAfghanistanAnguillaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAzerbaijan RepublicBahamasBahrainBangladeshBarbadosBelizeBermudaBhutanBoliviaBrazilBritish Virgin IslandsBrunei DarussalamCambodiaCanadaCayman IslandsChileChinaColombiaCosta RicaDominicaDominican RepublicEcuadorEl SalvadorFalkland Islands (Islas Malvinas)French GuianaGeorgiaGreenlandGrenadaGuadeloupeGuatemalaGuyanaHaitiHondurasHong KongIndiaIndonesiaIraqIsraelJamaicaJapanJordanKazakhstanKorea, SouthKuwaitKyrgyzstanLaosLebanonMacauMalaysiaMaldivesMartiniqueMexicoMongoliaMontserratNepalNetherlands AntillesNicaraguaOmanPakistanPanamaParaguayPeruPhilippinesPuerto RicoQatarRussian FederationSaint Kitts-NevisSaint LuciaSaint Pierre and MiquelonSaint Vincent and the GrenadinesSaudi ArabiaSingaporeSri LankaSurinameTaiwanTajikistanThailandTrinidad and TobagoTurkeyTurkmenistanTurks and Caicos IslandsUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVenezuelaVietnamVirgin Islands (U.S.)Yemen




ZIP Code:



Quantity:




(available quantity 956)



Service and other details:














Service

Estimated delivery*

Price

Other Int'l Shipping (see description)


varies

$5.98 for 2


*The estimated delivery time is based on the seller's handling time, the shipping service selected, and the payment method selected. Sellers are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.








































A reserve price is the minimum price the seller will accept. This price is hidden from bidders. To win, a bidder must have the highest bid and have met or exceeded the reserve price.








Juan,


I showed you my results, please show me yours. All you have to do is when you are at the page after selecting quantity, click Main Menu 'File' and then select 'Save File As'. It will give you options to save the page. Save it as a hyper text mark-up languag page to your desktop, otherwise known as .html. I need to get down to the bottom of this because it effects me and buyers like you and eBay MUST be informed. This is SERIOUS. And please, retract the negative feedback, I have already sent you the request. Thank you.


 






here is an attachment.  I saved it as an excel file and a screen shot
Date: Thu, 22 Apr 2010 07:36:58 +0700


Juan,


OK...so we can both agree that there is a glitch in eBay's system. Right? Thus, when you can with the feedback will be appreciated. And, could you please  inform eBay about their glitch since you're on a roll with this. Lastly, why do you use unregistered software when there are tons of decent free open source software. I don't understand when people do this...thanks again.


 

Friday, May 7, 2010

Asia Products Direct thanks all our patient customers!

Thank you to all our patient customers! Your patience and business today will help bring a better APD for the future. Thanks again and we're very appreciated!

Tuesday, April 27, 2010

Now AlertPay Verified!

Effective today, we are now AlertPay verified. Giving you more options to pay for items purchased from us!

eBay/Paypal's Monopoly must end - Bad for all involved with eCommerce

Reposted from 43things.com


====

eBay/Paypal not only has issues with their monitoring of accounts and transactions, but, it also has major glitches with its system. Here's one which was confirmed by an eBay rep:

http://goo.gl/pogg

In addition, their combine shipping feature is whacked. I have customers ordering multiple items which come up as free combined shipping when that is not possible as I am an International seller, and most importantly, when I configured the listings to indicate an additional shipping charge per item!! It's imposable to combine shipping when shipping Internationally.


Keep this movement going! And for those sellers who need alternatives, I recommend eCrater.com. Their site is fast, easy to configure and they receive minimal commissions from payment services. Plus, more and more people are buying from it. To do my share, I am posting high in demand products from Thailand at ultra low costs which come up in Goog searches and feeds. Sales are picking up there!

Let's do this!

Wednesday, April 14, 2010

Happy New Year from Thailand!!

Happy New Year from Northern Thailand!


We're enjoying the Thai New Year! But, we are also taking care of business. If your order has not been received, more than likely, it is late or has not been shipped. Why and what are we doing about it? eMail us and we will explain to you in detail...


Asia Products Direct/Traders Asia

Tuesday, April 6, 2010

Thank you to all our customers!

We'd like to take the opportunity to say a very Godzilla sized humongous "THANK YOU" to all our customers. It really gives us motivation to continue regardless of past and future challenges. Stay tuned as we give you the heart of SE ASIA!

Thursday, March 25, 2010

Current Shipment Cycle as of 25/03/2010

The current shipment cycle, or the number of days to ship products is approximately 5-8 business days excluding weekends and holidays. Stay tuned to our blog if this changes. We'll post any changes as time progresses. Thank you.

Wednesday, March 24, 2010

Our View on Free Market Competition...

Absolutely essential to free markets and economic activity as long as it's fair...However, there's no such thing as fair in business usually...

Monday, March 22, 2010

My latest chat converstion with eBay Customer Service - Quite entertaining!

Here's my latest chat conversation with eBay completely unedited:



Copy     Print     Exit
09:16:48 AM Customertradersasia
Initial Question/Comment: Selling / Listing an Item
09:16:53 AM SystemSystem
Thank you for contacting eBay Live Help!
09:16:53 AM SystemSystem
Nicky C. has joined this session!
09:16:53 AM SystemSystem
Connected with Nicky C.
09:16:53 AM AgentNicky C.
Hello, thanks for waiting and welcome to eBay Live Help! My name is Nicky. How may I help you?
09:17:02 AM Customertradersasia
hi nicky
09:17:27 AM Customertradersasia
sure thing
09:17:40 AM AgentNicky C.
Hi
09:17:48 AM AgentNicky C.
How are you?
09:18:14 AM Customertradersasia
umm...with ebay, not so good...
09:18:40 AM Customertradersasia
you guys have my account restricted
09:18:40 AM AgentNicky C.
Please go ahead with your concern and I will be more than happy to assist you.
09:18:48 AM Customertradersasia
and i keep getting postive feedbacks
09:18:56 AM Customertradersasia
and
09:19:08 AM Customertradersasia
you won't allow me to edit or list
09:19:15 AM Customertradersasia
so i can modify or add listings
09:19:27 AM Customertradersasia
so what i am in
09:19:39 AM Customertradersasia
is a perpetual restricted status
09:19:40 AM AgentNicky C.
On reviewing your account I can see that your account has been restricted by our Trust and Safety, I would suggest you to get in touch with them as soon as possible, they will investigate the matter for you and come up with a resolution for you.
09:19:52 AM Customertradersasia
i already tried getting a hold of them
09:19:52 AM AgentNicky C.
I will help you with the link to get in touch with our Trust and Safety team, please hold.
09:19:56 AM Customertradersasia
a message was sent
09:20:09 AM Customertradersasia
did you see that??
09:20:14 AM Customertradersasia
and nothing!!!
09:20:23 AM Customertradersasia
check my last record of communication
09:20:42 AM Customertradersasia
i can't get anything resolved
09:20:44 AM Customertradersasia
so sad
09:21:07 AM Customertradersasia
i paid almost $600 in ebay and paypal fees last month
09:21:08 AM Customertradersasia
so sad
09:21:20 AM Customertradersasia
i feel like i'm being used
09:21:27 AM AgentNicky C.
You also have a option to call them, I would suggest you to get in touch with them through phone.
09:22:14 AM Customertradersasia
why do i have to call a multi BILLION $$$ corporation??
09:22:20 AM Customertradersasia
with 15,000 emplyess
09:22:27 AM Customertradersasia
i am but just one person
09:22:42 AM Customertradersasia
i pay my fees
09:22:55 AM AgentNicky C.
I mean to call our Trust and Safety team, so that your concern will be resolved earlier.
09:22:55 AM Customertradersasia
all you guys try to do is hold me back and restrict me
09:23:05 AM Customertradersasia
i understand that
09:23:06 AM Customertradersasia
but
09:23:15 AM Customertradersasia
that costs lotsof $$$
09:23:23 AM Customertradersasia
it much cheaper for them to call me
09:23:38 AM AgentNicky C.
It is a toll free number.
09:23:38 AM Customertradersasia
seriously
09:23:42 AM Customertradersasia
i am in thailand
09:23:46 AM AgentNicky C.
Call us at 866-322-9103.
For faster service use the following PIN: 2275805
09:23:50 AM Customertradersasia
unless it international toll free
09:23:59 AM Customertradersasia
is it international toll free
09:24:01 AM Customertradersasia
??
09:24:26 AM Customertradersasia
man
09:24:27 AM Customertradersasia
ebay
09:24:32 AM Customertradersasia
you guys are heartless
09:24:41 AM Customertradersasia
no compassion at all for the customer
09:25:01 AM AgentNicky C.
I am so sorry to make you feel like that.
09:25:06 AM Customertradersasia
i'm trying to be loyal too
09:25:12 AM Customertradersasia
you guys are just frickin
09:25:13 AM AgentNicky C.
But we value our members a lot.
09:25:15 AM Customertradersasia
cut throat
09:25:17 AM Customertradersasia
control
09:25:27 AM Customertradersasia
thumb me down
09:25:34 AM Customertradersasia
screw you customer
09:25:43 AM Customertradersasia
this is the feeling and impression i get from ebay
09:25:49 AM Customertradersasia
and all the time
09:25:53 AM Customertradersasia
apologies
09:25:55 AM Customertradersasia
apologies
09:26:16 AM Customertradersasia
that's kind ofl ike apologising to someone before you beat them up
09:26:23 AM Customertradersasia
or are going to do something bad to them
09:26:50 AM Customertradersasia
that's so indicitive of the lowest of ebb of humanity
09:27:21 AM Customertradersasia
you send me emails
09:27:26 AM Customertradersasia
quoted text here
09:27:30 AM Customertradersasia
Dear tradersasia (tradersasiathailand@gmail.com),

Your account has fallen below eBay's minimum seller performance standards. You are still able to list and sell items; however, your volume will be limited until your performance improves above these standards.
09:27:44 AM Customertradersasia
You are still able to list and sell items;
09:27:48 AM Customertradersasia
You are still able to list and sell items;
09:27:52 AM Customertradersasia
You are still able to list and sell items;
09:27:56 AM Customertradersasia
lie
09:28:01 AM Customertradersasia
lie
09:28:10 AM Customertradersasia
i can not list or edit anything!!!!!!!!!
09:28:29 AM Customertradersasia
:o(
09:28:44 AM AgentNicky C.
Yes I understand that, but restrictions and suspensions are done by our Trust and Safety team, you will have to get in touch with them and explain them the situation.
09:29:09 AM Customertradersasia
no
09:29:12 AM Customertradersasia
i refuse
09:29:23 AM Customertradersasia
i would rather be in a perpetual state of restriction
09:30:05 AM Customertradersasia
you bunch of cheapskate money grubbin gangstas
09:30:14 AM Customertradersasia
too damn cheap
09:30:22 AM Customertradersasia
to call a customer
09:30:34 AM Customertradersasia
who paid almost $600 in fees last month
09:30:39 AM Customertradersasia
shame on you guys!!!
09:30:43 AM Customertradersasia
and
09:30:48 AM Customertradersasia
sorry for the inconevenience
09:31:01 AM Customertradersasia
and damn
09:31:07 AM Customertradersasia
i am from the SF Bay Area!!
09:31:30 AM Customertradersasia
been suing computers for 37 years!!!
09:31:32 AM Customertradersasia
using
09:31:46 AM Customertradersasia
relatives work all over Silicon Valley
09:32:06 AM Customertradersasia
but doesn't matter with you guys
09:32:42 AM Customertradersasia
and you see
09:32:51 AM Customertradersasia
you have nothing to reply
09:33:03 AM Customertradersasia
becuz...you know i am correct absolutely.
09:33:07 AM AgentNicky C.
I am so sorry to make you feel like that, but eBay do value their member, and I really apologize for the inconvenience.
09:33:10 AM Customertradersasia
the truth hurts
09:33:15 AM Customertradersasia
and the truth will set you free
09:33:39 AM Customertradersasia
i know you are
09:33:44 AM Customertradersasia
you are one rep
09:33:46 AM Customertradersasia
but
09:33:57 AM Customertradersasia
what are you and your superiors are going to do about it??
09:34:33 AM Customertradersasia
what do i have to do??
09:34:48 AM Customertradersasia
crank on all 6 of my systems
09:35:06 AM Customertradersasia
and have my friends go on a anti ebay juggarnaut??
09:35:24 AM Customertradersasia
look at my record!!!
09:35:40 AM Customertradersasia
you guys have not addressed anything!!
09:35:47 AM Customertradersasia
it;s like you guys are sleeping
09:36:27 AM Customertradersasia
but you're not sleeping
09:36:34 AM Customertradersasia
you just don't care
09:36:38 AM Customertradersasia
no matter what you say
09:37:12 AM Customertradersasia
your actions do not reflect your stated value for customers
09:37:59 AM AgentNicky C.
Because I already told you that you will have to get in touch with our Trust and Safety team, there is nothing I can do to help you with this, we have a specialize team to handle such cases.
09:38:08 AM Customertradersasia
well
09:38:21 AM Customertradersasia
have them contact me then
09:38:26 AM Customertradersasia
what are they?
09:38:30 AM Customertradersasia
rock stars??
09:38:44 AM Customertradersasia
um
09:39:19 AM Customertradersasia
are they superstar actors or cos celebre?
09:39:32 AM Customertradersasia
um
09:39:41 AM Customertradersasia
do they not have money??
09:39:54 AM Customertradersasia
or a SUV?
09:40:36 AM Customertradersasia
and look
09:40:40 AM Customertradersasia
i am just me
09:40:43 AM Customertradersasia
my email
09:40:54 AM Customertradersasia
frankiebishop@gmail/yahoo.com
09:41:01 AM Customertradersasia
skype
09:41:08 AM Customertradersasia
frankiebishop
09:41:21 AM Customertradersasia
u guys use to own skype
09:41:24 AM Customertradersasia
um
09:41:42 AM Customertradersasia
u guys consider yourselves an IT company??
09:41:47 AM Customertradersasia
right???
09:42:14 AM Customertradersasia
dos anyone in T & S know how to use skype??
09:42:35 AM Customertradersasia
or are their fingers too greasy from eating pastrami sandwiches??
09:47:16 AM Customertradersasia
check this out
09:47:35 AM Customertradersasia
this is an email i sent to a customer today just an hour ago
09:47:42 AM Customertradersasia
Dear 062400281,

Senor Jose,


I am so sorry this has happened. It was shipped though and I marked it too! But, these things happen with postal services, it's not 100%. Doesn't matter what country...and actually, lot of bad things happening on the US side. Delays, Customs/Postal people taking, etc. That happens everywhere, but of recent, the reports from customers in the US have not been good...

Anyway, may I offer to resend you the item via standard airmail and throw in something for your patience? It's the least I can do...it bothers me when people do not get their stuff, and 2 months is far too long. So we can assume it's LIT - Lost in Transit. Or, I can issue you an immediate refund. It's up to you Jose. Thanks!


Frank
09:47:45 AM AgentNicky C.
Okay.
09:47:59 AM Customertradersasia
stellar Customer Service
09:48:05 AM Customertradersasia
STELLAR
09:48:10 AM Customertradersasia
one person
09:48:21 AM Customertradersasia
moa...me.
09:48:29 AM Customertradersasia
for a 10 dollar purchse
09:48:33 AM Customertradersasia
you guys
09:48:39 AM Customertradersasia
15,000 emplyees
09:49:02 AM Customertradersasia
CS like Kaka, poo-poo...
09:49:07 AM Customertradersasia
haha
09:49:13 AM Customertradersasia
and it's true!!
09:49:39 AM Customertradersasia
u guys should change your name to kakabay.com
09:49:46 AM Customertradersasia
haha!!
09:50:45 AM Customertradersasia
ok nicky
09:50:55 AM Customertradersasia
i will stop now
09:51:25 AM Customertradersasia
i know that you are but one lone sheep in the ebay flock
09:51:48 AM Customertradersasia
all i ask is that you show this to a superior
09:52:02 AM Customertradersasia
and show that all i would like please
09:52:13 AM Customertradersasia
is for them to contact me...
09:52:47 AM AgentNicky C.
Yes sure I will do that.
09:53:04 AM Customertradersasia
thank you nicky
09:53:10 AM AgentNicky C.
You're most welcome!
09:53:18 AM Customertradersasia
i have had relatively good luck dealing with people named nicky
09:53:31 AM Customertradersasia
good bye!
09:54:15 AM AgentNicky C.
I wish I bring luck to you with this chat session.
09:54:35 AM AgentNicky C.
It’s been a pleasure chatting with you today. Thank you for using eBay Live Help! To close this chat window, go ahead and click on the "Exit" button whenever you're ready.
09:54:43 AM Customertradersasia
me too
Send
Session ID: 22293630
Question40
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