Sorry for the delay but we noticed with your order you only paid for shipping for one jar of balm. We can't combine shipping on that item because it's stored on very thick heavy glass. Would you like a refund or would you like to pay the additional shipping charge? Thanks and sorry for the inconvenience.
Frankie
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http://asiaproductsdirect.ecrater.com
Juan,
That's an error and I tried revising it, but eBay has my account restricted and I have tried to have it unrestricted to no avail. They're hopeless...I have been recording my dealings with them on my blog:
http://asiaproductsdirect.blogspot.com/
I already issued you the refund, but I will be posting a huge 200G jar on the eCrater site and if you would like to order again, I will give you a slight deal. I make so little money on this item but I want people to have it to help them, that's why I sell it for so cheap. Thanks and sorry again Juan.
Juan,
Just to be sure, I checked the listing again and it should of came up $6.98. You can check here http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=130358172293#shId and then please retract the negative feedback since it is not true. Lastly, eBay/Paypal's system is very poorly integrated, especially, for sellers. So this doesn't surprise me at all. Now you can understand why I want out of eBay. It's holding e-commerce back and I've been selling on-line for 15 years. Thank you.
hi frank
I just checked the original listing and it still gives me 2.99 s&h for 2 items. I also checked the linked you sent me and it states the same thing.
hi Frank,
I found this about changing feedback on ebay
Here's some information about: Can I modify feedback?You can't change negative or neutral Feedback right away, but you can ask the seller to send you a request to revise the Feedback. When you receive the Feedback revision request from the seller by email, click Accept to modify the Feedback.
Juan,
Nope. This time I saved the page as a html file after inputting a quantity of 2. You can see at top it says shipping $5.98 for 2. Take a look by downloading the file and opening in your browser.
hi frank
I went to the listing again and it still shows 2.99 for sh for 2 items. I did see your attachment so I dont know what to tell you.
Date: Wed, 21 Apr 2010 16:12:23 +0000
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Congrats tradersasia! Your items sold.
Item:Local Herbal Yellow Balm-Cheaper/Better than Tiger 65g!
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NiveaOlayHerbsTradersAsiaThailand
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Last updated on 04:46:49 AM PST, Mar 13, 2010 View all revisions
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Juan,
I showed you my results, please show me yours. All you have to do is when you are at the page after selecting quantity, click Main Menu 'File' and then select 'Save File As'. It will give you options to save the page. Save it as a hyper text mark-up languag page to your desktop, otherwise known as .html. I need to get down to the bottom of this because it effects me and buyers like you and eBay MUST be informed. This is SERIOUS. And please, retract the negative feedback, I have already sent you the request. Thank you.
here is an attachment. I saved it as an excel file and a screen shot
Date: Thu, 22 Apr 2010 07:36:58 +0700
Juan,
OK...so we can both agree that there is a glitch in eBay's system. Right? Thus, when you can with the feedback will be appreciated. And, could you please inform eBay about their glitch since you're on a roll with this. Lastly, why do you use unregistered software when there are tons of decent free open source software. I don't understand when people do this...thanks again.
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